What this client needed most: Reduced reliance on external IT support
Machine replacement: Full.
3Save has reduced this client’s costs by: 47%.
This company was reliant on external IT support for its printing equipment. Their machines were unreliable, a problem compounded by the need to open a ticket with the IT support provider and incur a charge for each case.
But now they have a 3Save service agreement this doesn’t happen anymore. We’ve replaced all the machines and are there to take care of any mechanical issues as part of our arrangement. This has reduced the client’s dependence on the IT provider and cut its costs by 47%.